Question 1

What types of trucks do you work with?

Accepted Answer

We work with owner-operators running 26ft box trucks, straight trucks and sprinter vans. We do not work with tractor-trailers.

Question 2

How do I apply?

Accepted Answer

Complete the online application on this website. It takes a few minutes and creates your owner-operator portal login at the same time.

Question 3

What documents are required?

Accepted Answer

A completed carrier agreement, vehicle and driver information sheet, W-9, vehicle registration, driver's license, SSN card or EIN documentation, voided check, 3-year driving record (MVR), ACORD insurance certificate and nine vehicle photos.

Question 4

How does the onboarding process work?

Accepted Answer

After you apply, our team reviews your application. You upload the required documents in your portal, we review each one and let you know if anything needs to be replaced. Once everything is approved, your account becomes active.

Question 5

How long does document review take?

Accepted Answer

Review time depends on how complete and legible your documents are. Your portal shows the status of every document, and you receive a notification when a document is approved or needs to be replaced.

Question 6

Can I apply if I operate a 26ft box truck?

Accepted Answer

Yes. 26ft box trucks are one of the three vehicle types we work with.

Question 7

Can I apply with a straight truck?

Accepted Answer

Yes. Straight trucks are one of the vehicle types we work with.

Question 8

Can I apply with a sprinter van?

Accepted Answer

Yes. Sprinter vans are one of the vehicle types we work with.

Question 9

Where can I access my application?

Accepted Answer

Sign in to your owner-operator portal with the email and password you created when you applied. The portal shows your application status, documents and messages.

Question 10

How do I upload missing documents?

Accepted Answer

Sign in to your portal and open Documents. Each missing or rejected document has its own upload button, along with instructions and the reason for any rejection.

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